Terms and conditions

GENERAL TERMS AND CONDITIONS – ANY IMAGE B.V.

Chamber of Commerce Amsterdam: 62436813
VAT: NL854817621B01
Registered address: Vijzelstraat 68, 1017 HL Amsterdam

 

1. DEFINITIONS

In these General Terms and Conditions:

  • Any Image: the private limited company Any Image B.V., based in Amsterdam;
  • Client: any natural or legal person acting in the course of a business or profession, to whom Any Image supplies products or provides services;
  • Agreement: any agreement between Any Image and the Client concerning the sale and delivery of products or services;
  • Products: all goods offered or delivered by Any Image, including custom-made items;
  • Services: all work performed by or on behalf of Any Image, whether or not in connection with the delivery of products;
  • Order: any request or order submitted by the Client.

2. APPLICABILITY

2.1 These terms apply to all quotations, agreements, and deliveries by Any Image.
2.2 Any terms and conditions from the Client are expressly rejected.
2.3 Deviations from these terms are only valid if confirmed in writing.
2.4 Clients are strictly business customers. Consumer purchases are not accepted.
2.5 By placing an order, the Client accepts these terms without reservation.

3. OFFER AND FORMATION OF AGREEMENT

3.1 All offers from Any Image are non-binding.
3.2 An agreement is concluded upon written confirmation of the order or actual delivery by Any Image.
3.3 Deviations in acceptance of an offer do not bind Any Image unless explicitly confirmed in writing.
3.4 Information provided by the Client is considered accurate and forms the basis of the agreement.

4. DELIVERY AND RISK

4.1 Delivery times are indicative and not legally binding deadlines.
4.2 Any Image fulfils its delivery obligation once the goods are offered at the agreed delivery address.
4.3 Shipping costs, customs duties, and other additional charges are borne by the Client, unless agreed otherwise.
4.4 If delivery is refused or made impossible due to the Client, storage costs, extra shipping costs, and risks are at the Client’s expense.
4.5 For deliveries outside the Netherlands, different customs rules, taxes, or delivery conditions may apply. The Client is responsible for compliance.

5. PRICES AND PAYMENT

5.1 All prices are exclusive of VAT, shipping costs, and other charges unless otherwise stated.
5.2 Invoices must be paid within 14 days of the invoice date.
5.3 Any Image may require advance or partial payment.
5.4 In case of late payment, the Client is in default by operation of law and statutory commercial interest is due.
5.5 All collection costs, judicial and extrajudicial, are for the account of the Client.

6. RETURNS AND COMPLAINTS (B2B)

6.1 Returns are only accepted with prior written consent from Any Image.
6.2 Custom-made or personalized products cannot be returned.
6.3 Complaints regarding transport damage must be reported in writing within 48 hours of delivery.
6.4 Complaints about defects must be reported within 8 days of discovery, but no later than 14 days after delivery.
6.5 Complaints do not suspend the Client’s payment obligation.

7. WARRANTY AND LIABILITY

7.1 Any Image guarantees that delivered products conform to the agreement, within normal tolerances.
7.2 Warranty is limited to the manufacturer’s warranty or, if absent, to repair, replacement, or crediting at most.
7.3 Liability is limited to direct damage and to the invoice value of the product or service concerned, with a maximum of €2,500 per incident.
7.4 Any Image is not liable for consequential damages, business interruptions, or loss of profit.
7.5 The Client indemnifies Any Image against any third-party claims.

8. RETENTION OF TITLE

8.1 All delivered products remain the property of Any Image until the Client has fulfilled all payment obligations.
8.2 The Client may not sell, pledge, or otherwise encumber the products until ownership has been transferred.
8.3 The Client must store the goods carefully and insure them until full payment has been made.

9. FORCE MAJEURE

9.1 In the event of force majeure, Any Image may suspend or terminate the agreement without liability for damages.
9.2 Force majeure includes but is not limited to: pandemics, war, natural disasters, strikes, transport issues, and government measures.

10. USAGE AND RESALE

10.1 Products may only be resold within the ordinary course of business and not via online platforms or marketplaces without prior written consent from Any Image.
10.2 Use of Any Image’s visuals, designs, or concepts is only allowed with written permission.

11. INTELLECTUAL PROPERTY

11.1 All intellectual property rights to designs, visuals, texts, productions, or other materials remain with Any Image or its licensors.
11.2 The Client must respect these rights and refrain from any infringing use.

12. APPLICABLE LAW AND JURISDICTION

12.1 All agreements and disputes are governed exclusively by Dutch law.
12.2 Any disputes will be submitted to the competent court in the district of Amsterdam.

13. FINAL PROVISIONS

13.1 If any provision is nullified or declared invalid, the remaining provisions will remain in full force. The parties will consult to replace the invalid provision with a valid one that matches the original intent as closely as possible.
13.2 Any Image reserves the right to amend these terms. The amended terms apply from the date of publication on the website.